Access Government Support Programs in Canada

If your application is denied, you have the right to request a review. Start by carefully reading the explanation of denial that you received. Many denials occur due to missing documentation or incorrect information.

You can request a formal review within 90 days of receiving your denial notice. Contact the program administrator directly to understand the specific reasons for denial and what additional information might be needed. Keep detailed records of all communications.

If your financial situation changes significantly (job loss, reduced hours, new dependents), you may be eligible for benefits even if you were previously denied. Most programs allow reapplying at any time.

To reapply, update your information through the appropriate portal (My Account for federal programs, provincial portals for local programs). You'll typically need to provide documentation of your changed circumstances, such as termination notices or recent pay stubs.

Payment delays can occur for various reasons. Before contacting anyone:

• Verify the expected payment date on the program website
• Check your bank account information is correct
• Confirm you've filed all required tax documents

If your payment is more than 5 business days late, contact:

• For federal benefits: 1-800-959-8281 (CRA individual inquiries)
• For provincial benefits: Your provincial ministry of social services
• Service Canada: 1-800-622-6232

Eligibility for newcomers depends on your immigration status and how long you've been in Canada. Most programs require you to be a resident for tax purposes and have a valid Social Insurance Number (SIN).

Permanent residents may be eligible for most programs immediately upon establishing residency. Temporary residents (work or study permit holders) may qualify for some programs after 18 months of residency. Refugee claimants have access to specific support programs. Always verify eligibility requirements on official government websites before applying.